Last Updated on July 24, 2026 by Daniel Globe
You settle into your seat, open your phone, and wonder whether you can check email or send a message before landing. Volaris does not provide general onboard internet access. Instead, equipped aircraft offer Volaris TV, a local entertainment network that lets you watch stored content on your own device without connecting to the public internet.
Quick Answer
Volaris does not offer general internet access for browsing, email, messaging, or social media. It offers Volaris TV instead, a local Wi-Fi entertainment network on equipped aircraft. You connect with your own phone or tablet to watch movies, shows, play games, and view flight information, but the network does not connect to the public internet.
Key Takeaways
- The VolarisTV Wi-Fi signal is a local entertainment network, not an internet connection.
- Volaris reported Volaris TV on more than 85% of its aircraft in April 2025, but the service remains subject to availability.
- Current access costs MXN 20, or about USD 1, for unlimited use during the flight.
- PLUS fares include Volaris TV access, while other passengers can buy access through the portal or cabin crew.
- Download work files, messages, maps, and personal entertainment before boarding because outside websites and apps will not work through Volaris TV.
What’s in This Article
- About Volaris Airlines
- Does Volaris Offer Internet Wi-Fi?
- What Is Volaris TV?
- Volaris Connectivity at a Glance
- How to Access Volaris TV
- What to Do If Volaris TV Will Not Open
- How Much Does Volaris TV Cost?
- What You Cannot Do Without Onboard Internet
- What the Volaris TV Experience Is Like
- How to Stay Entertained Without Internet
- Tips for Flying Volaris Without Internet
- Future Volaris Connectivity Updates
- Is Volaris TV Worth Using?
- Frequently Asked Questions
About Volaris Airlines
Volaris is a Mexican ultra-low-cost airline. Its headquarters are in Mexico City, and commercial operations began in March 2006. Its current company profile says it serves 73 airports across Mexico, the United States, Central America, and South America.
The airline operates Airbus A320-family aircraft. According to its investor-relations fleet page, Volaris had 155 aircraft at the end of the first quarter of 2026. Its low-cost model separates the base fare from many optional services, including paid entertainment for passengers whose fare does not include it.
Does Volaris Offer Internet Wi-Fi?
No, the onboard Wi-Fi network described by Volaris is not a public internet service. It connects your device to the aircraft’s local Volaris TV platform. You should not expect to browse websites, use messaging apps, check email, or open cloud-based work tools through that network.
The word Wi-Fi creates confusion because your phone still joins a wireless network named VolarisTV. Volaris TV’s privacy information describes it as a platform reached through the aircraft’s local network, which means the connection stays inside the aircraft rather than reaching the public internet.
Note: Seeing the Wi-Fi symbol after connecting to VolarisTV does not mean your device has internet access. It only confirms that your device has joined the plane’s local entertainment network.
What Is Volaris TV?
Volaris TV is a browser-based entertainment platform for personal mobile devices. Volaris launched it in April 2025 and reported that it had already been installed on more than 85% of its aircraft at that time. The airline also said it planned to extend the system across the full fleet.
The official content list includes movies, series, documentaries, games, an interactive flight map, the digital V de Volaris magazine, and the Menú Entre Nubes onboard menu. The current Volaris TV website also shows children’s content, podcasts, destination information, and monthly featured titles.
Volaris TV streams content stored for onboard use. It feels like a Wi-Fi service on your device, but it functions more like a private media library carried by the aircraft.
Volaris Connectivity at a Glance
Connectivity Summary
| Feature | Current Status |
| General internet access | Not provided through Volaris TV |
| Volaris TV | Available on equipped aircraft and subject to availability |
| Reported fleet coverage | More than 85% of aircraft as of April 2025 |
| Standard access price | MXN 20, or about USD 1, for unlimited access during the flight |
| PLUS fare | Volaris TV access included, subject to availability |
| Device needed | A charged phone or tablet with Wi-Fi and a supported browser |
The April 2025 coverage figure refers to aircraft, not flights. Aircraft assignments can change, and current Volaris fare terms continue to describe Volaris TV as subject to availability. Treat it as a useful extra rather than a guaranteed feature on every itinerary.
How to Access Volaris TV on Your Device
You do not need to download a separate app. The official instructions use your device’s Wi-Fi settings and web browser.
- Turn on airplane mode. Keep airplane mode active for the flight, then switch Wi-Fi back on.
- Join the correct network. Open Wi-Fi settings and select VolarisTV.
- Open the recommended browser. Volaris directs Android users to Google Chrome and iPhone users to Safari.
- Enter the portal address. Type airfi.aero directly into the browser’s address bar.
- Accept the terms. Follow the on-screen steps to enter an access code or purchase access.
- Choose your content. Browse the available movies, shows, games, podcasts, flight information, and menu.
Pro Tip: Type airfi.aero into the address bar instead of searching for it. A search engine needs public internet, while the direct address opens the local onboard portal.
The official Volaris TV website lists the same connection steps and explains how to buy an access code. If your PLUS fare includes the service, show your boarding pass to the cabin crew and request the code when instructed.
What to Do If Volaris TV Will Not Open
A local entertainment portal can fail to appear automatically even when your device has joined the correct Wi-Fi network. Try these steps in order:
- Confirm the network name. Make sure you selected VolarisTV, not an airport network or another saved connection.
- Enter the address manually. Open Chrome on Android or Safari on iPhone and type airfi.aero.
- Forget and reconnect. Remove the VolarisTV network from your saved networks, then join it again.
- Pause a VPN or privacy relay. These tools can block local captive portals. Turn them back on after the flight.
- Check your access code. Re-enter it carefully or ask the crew to confirm that it is valid for the current flight.
- Ask whether the aircraft is equipped. Volaris TV remains subject to availability, so the service may not be installed or operating on your aircraft.
Note: Your phone may label the VolarisTV network as having “no internet.” That warning is expected because the network is designed to open local entertainment, not public websites.
How Much Does Volaris TV Cost?
The current Volaris TV website lists unlimited access for the flight at MXN 20, or about USD 1 depending on the exchange rate. You can pay by credit card inside the onboard platform or ask a crew member to sell you an access code.
Volaris includes Volaris TV with the PLUS fare, subject to availability. The airline’s current fare terms tell PLUS passengers to request their code onboard. Passengers with other fares can purchase access when the service is available.
Note: The MXN 20 charge buys access to Volaris TV content. It is not an internet package and does not unlock email, web browsing, messaging, or outside streaming services.
What You Cannot Do Without Onboard Internet
Because Volaris TV stays on the aircraft’s local network, services that require the public internet will not work through it. This includes:
- Browsing websites or using search engines
- Sending WhatsApp, iMessage, Messenger, Telegram, or similar messages
- Checking Gmail, Outlook, or other email accounts
- Using Instagram, Facebook, X, TikTok, or other social platforms
- Streaming from Netflix, YouTube, Spotify, or other outside services
- Making internet-based voice or video calls
- Opening cloud-only work tools such as Google Docs, Microsoft 365, or Slack
You can still use files and apps that support offline access. Download documents, playlists, maps, tickets, and entertainment before reaching the gate, then confirm that each item opens without a connection.
What the Volaris TV Experience Is Like
Volaris TV gives you a simple way to watch entertainment without a seatback system or public internet. The browser-based design means you do not need to install an app, and the current library includes movies, shows, children’s programs, podcasts, games, destination content, and the onboard menu.
The main limits are availability, device battery life, and content choice. The system may not be available on every aircraft, and its library may not include the exact title you want. Bring your own headphones and keep downloaded content as a backup.
Performance can also depend on your device and the local portal. If a page will not load, reconnect to the network, use the recommended browser, type airfi.aero directly, and ask the crew for help with the access code.
How to Stay Entertained Without Onboard Internet
Download your preferred content before leaving home or while you still have reliable airport Wi-Fi. Many streaming services allow offline downloads, but you should open the app before boarding to confirm that the downloads are complete and have not expired.
E-books, audiobooks, music, and podcasts use less storage than video. Downloading a mix of short and long options gives you flexibility if the flight is delayed or the onboard system is unavailable.
Offline games, language lessons, saved articles, and downloaded maps can also help. Choose apps that clearly support offline use, then test them with airplane mode enabled before your trip.
Tips for Flying Volaris Without Internet
- Download essential files first. Save boarding passes, hotel confirmations, maps, work documents, and contact details locally.
- Charge your device fully. Video playback and Wi-Fi use can drain the battery, so carry an airline-compliant power bank if needed.
- Bring headphones. Volaris TV plays through your own device, so pack wired or wireless headphones that work with it.
- Check offline access. Open every downloaded file or app in airplane mode before you leave for the airport.
- Keep the portal address handy. Remember airfi.aero so you can enter it directly after joining VolarisTV.
- Check your fare. PLUS includes Volaris TV when available, while other fares may require the MXN 20 purchase.
- Keep a backup. Do not rely on Volaris TV alone because aircraft assignments and system availability can change.
Future Volaris Connectivity Updates
As of July 24, 2026, Volaris’s current onboard product pages promote Volaris TV rather than a general internet package. The airline’s official 2025 launch announcement focused on expanding the entertainment platform from more than 85% of aircraft toward the full fleet.
That does not guarantee that every aircraft now has the system, and it does not confirm future public internet service. Check the official Volaris news room, your fare details, and the information provided by the crew for the latest status on your flight.
Is Volaris TV Worth Using?
For PLUS passengers, it makes sense to use Volaris TV because access is already included when the system is available. For other passengers, MXN 20, or about USD 1, is a low charge for unlimited onboard access to the available entertainment during the flight.
Its value depends on your flight length and the content you want. Volaris TV can fill the time with movies, shows, games, podcasts, and flight information, but it cannot help you work online or stay in contact.
The safest plan is to combine both options. Use Volaris TV when available, and keep your own downloaded entertainment and essential files ready in case the aircraft does not have the system or the portal does not open.
Frequently Asked Questions
Does Volaris have internet Wi-Fi?
Volaris TV does not provide general internet access. The onboard Wi-Fi signal connects your device to a local entertainment portal, so web browsing, email, messaging, and social media do not work through it.
What is Volaris TV?
Volaris TV is a local onboard entertainment platform for your phone or tablet. It offers movies, series, documentaries, games, podcasts, flight information, destination content, and the onboard menu on equipped aircraft.
How do I connect to Volaris TV?
Turn on airplane mode, switch Wi-Fi back on, and join the network named VolarisTV. Open Chrome on Android or Safari on iPhone, type airfi.aero into the address bar, accept the terms, and enter or purchase an access code.
How much does Volaris TV cost?
The current listed price is MXN 20, or about USD 1 depending on the exchange rate, for unlimited access during the flight. You can pay inside the portal or buy a code from the cabin crew.
Is Volaris TV free with a PLUS fare?
Yes. Volaris lists Volaris TV as a PLUS-fare benefit, subject to availability. Show your boarding pass and request the access code onboard.
Can I use WhatsApp or email on a Volaris flight?
Not through Volaris TV. WhatsApp, email, social media, cloud tools, and outside websites need public internet access, which the local Volaris TV network does not provide.
Is Volaris TV available on every flight?
No guarantee applies to every flight. Volaris reported the system on more than 85% of its aircraft in April 2025, but current fare terms still describe the service as subject to availability.
Sources
- Volaris TV: current connection instructions, content categories, access price, and purchase methods
- Volaris TV launch announcement: April 2025 launch date, reported aircraft coverage, content, and PLUS access
- Volaris international passenger terms: current PLUS-fare inclusion, availability condition, and onboard code instructions
- Volaris TV privacy information: confirms that the platform is accessed through the aircraft’s local network
- About Volaris: current network and destination profile
- Volaris fleet plan: official fleet composition as of the first quarter of 2026