Last Updated on July 23, 2026 by Daniel Globe
A printed boarding pass gives you a dependable backup when you fly, especially if your phone battery dies, the airline app stops loading, or your departure airport does not accept mobile passes. The important detail is that your e-ticket and boarding pass are different documents. You receive the e-ticket after booking, but you normally print the boarding pass only after completing check-in.
Quick Answer
To print an airline boarding pass, open the operating airline’s website or app when check-in becomes available. Enter your booking reference and passenger name, complete the check-in steps, then select the print or download option. You can also obtain a paper pass from a supported airport kiosk or airline counter.
Key Takeaways
- An e-ticket confirms your purchased journey. A boarding pass is issued during check-in and is used at the airport.
- Check in with the airline operating the first flight, especially when another airline sold the ticket.
- Online check-in often opens 24 to 48 hours before departure, but the exact opening and closing times vary.
- Each passenger needs the separate boarding pass issued in their own name.
- Use an airport kiosk or staffed counter if online check-in does not produce a printable or mobile pass.
- Keep a digital backup and continue checking the airline app or airport screens because a printed gate number can change.
At a Glance
| Time Required | About 5 to 10 minutes after check-in opens |
| Difficulty | Easy |
| Tools Needed | Booking reference, airline website or app, and a printer or smartphone |
| Cost | Usually free online or at a supported kiosk; airline counter fees may apply on some fares |
What’s in This Article
- Before You Begin
- Step 1: Book Your Flight Correctly
- Step 2: Find and Check Your E-Ticket
- Step 3: Check In and Print Your Boarding Pass
- Step 4: Finish the Airport Check-In Process
- Step 5: Use Your Pass at the Gate
- Troubleshooting Boarding-Pass Problems
- Pro Tips for Stress-Free Printing
- Frequently Asked Questions
- Sources
Before You Begin
E-Ticket vs. Boarding Pass
Your e-ticket is the electronic record showing that you purchased or were issued air travel. The confirmation email or itinerary usually includes your route, flight number, dates, booking reference, ticket number, and payment details. It may also show a seat if one has already been assigned.
Your boarding pass is created when you check in. It normally shows your name, flight, departure date, seat or boarding status, boarding group, and a barcode or QR code. This is the document you print or save to your phone for the airport.
Note: Printing your booking confirmation does not automatically create a boarding pass. You must complete the airline’s check-in process unless the airline checks you in automatically.
Gather these items before you start:
- A confirmed flight reservation
- Your booking reference, confirmation code, or ticket number
- The surname or last name entered on the reservation
- Access to the operating airline’s website or app
- A printer with paper and ink, if you want a paper copy at home
- The passport or government-issued identification you will use for travel
- Any required visa, entry authorization, or health document
Estimated time: About 5 to 10 minutes, unless the airline requires additional document checks.
Step 1: Book Your Flight Correctly
Your ability to check in and receive a boarding pass starts with an accurate reservation. Book through the airline’s official website or a reputable travel booking service, then review the operating airline, airports, dates, departure times, layovers, baggage rules, and passenger details before paying.
Enter each passenger’s full name as it appears on the passport or government-issued photo ID that will be used for the trip. The U.S. Secure Flight program, for example, requires passenger information based on the traveler’s government-issued identification. You can review the American Airlines Secure Flight guidance for an official example.
A missing middle name, joined names, or a suffix displayed differently may not always stop travel. However, a genuine spelling error, wrong passenger, or different legal name should be corrected through the airline or booking service as soon as possible.
Check Which Airline Operates the Flight
The airline that sold your ticket may not operate every flight. Look for wording such as “Operated by” beside each flight segment. When check-in opens, you will usually need to check in through the airline operating the first flight in your journey.
If the selling airline’s website does not recognize your confirmation number, check the itinerary for a separate partner-airline booking reference. You can also retrieve the reservation from the operating airline using your name and ticket details.
Step 2: Find and Check Your E-Ticket

After the booking is confirmed, the airline or booking service normally sends an itinerary or e-ticket receipt by email. You may also find it under “My Trips,” “Manage Booking,” or a similar section in your airline account.
Check the following details:
- Passenger name
- Departure and arrival airports
- Travel dates and local departure times
- Flight numbers and operating airlines
- Booking reference or record locator
- Ticket number, when shown
- Baggage allowance
- Seat assignment, if one has been selected
Save the confirmation email and a digital copy of the itinerary. The booking reference and passenger surname are commonly required to retrieve the flight and begin check-in.
Warning: Contact the airline promptly if the passenger name, date, route, or operating airline is wrong. Do not wait until you reach airport security or the boarding gate.
Step 3: Check In and Print Your Boarding Pass
Check-in often opens between 24 and 48 hours before departure, but the exact window depends on the airline and route. For example, American Airlines opens online check-in 24 hours before departure, while Emirates opens it 48 hours before departure.
Do not assume that every airline closes check-in at the same time. The cutoff may be 45, 60, 75, 90, or more minutes before departure, depending on the carrier, airport, and itinerary. Use the deadline shown in your confirmation or on the operating airline’s website.
| Method | Best For | What You Need | Main Limitation |
|---|---|---|---|
| Print at home | Travelers who want a paper backup before leaving | Internet access, booking details, printer, ink, and paper | Not offered for every route, passenger, or airport |
| Airport kiosk | Travelers without a printer or needing a replacement | Booking reference, passport, ID, or scannable booking record | Kiosks may not be available for every airline or special itinerary |
| Airline counter | Document checks, name issues, special assistance, or failed check-in | Travel documents and reservation information | Lines and possible service fees |
| Mobile boarding pass | Travelers who prefer a paperless option | Supported phone, airline app, email, or Wallet pass | Not accepted for every airport, route, or passenger |
How to Print at Home
- Open the operating airline’s official website or app.
- Select “Check In,” “Manage Booking,” or “My Trips.”
- Enter your confirmation code, ticket number, loyalty number, or other requested booking details.
- Confirm the passenger names, flight, travel documents, baggage details, and seats.
- Complete the check-in process.
- Select “Print,” “Download,” “Email,” or “View Boarding Pass,” depending on the airline.
- Print every page needed for each passenger and flight segment.
- Check that the passenger name, flight number, date, airport, and complete barcode are visible.
Use ordinary letter-size paper in North America or A4 paper where that is the normal printer size. Follow any special instructions shown by the airline. Color printing is usually unnecessary, but the barcode and text must be dark, complete, and easy to scan.
Pro Tip: Print the pass at normal size and inspect the preview first. Reprint it if the barcode is cut off, blurred, streaked, or spread across two sheets.
How to Print at an Airport Kiosk
At a supported self-service kiosk, select your airline and follow the on-screen instructions. You may be able to retrieve the booking by entering a confirmation code, scanning a passport, scanning an ID, inserting an eligible payment card used for the reservation, or scanning a digital booking record.
Confirm the flight and passengers, then select the option to print the boarding passes. If the kiosk cannot locate the booking or asks for document verification, take your passport, ID, and itinerary to the airline counter.
British Airways, for example, allows eligible passengers to print a pass online, use an airport kiosk, or receive help from a check-in desk. See its official boarding-pass printing guidance.
How to Use a Mobile Boarding Pass
After check-in, open the airline app, confirmation email, or boarding-pass page. Save the pass in the airline app or add it to a supported digital wallet. Apple explains how to add and present an eligible pass in its Apple Wallet boarding-pass guide.
Increase your screen brightness before scanning and keep your phone charged. Do not rely only on a screenshot unless the airline says screenshots are accepted. Some passes contain changing information or may be refreshed after a seat, gate, or security-status update.
Note: Some airports, international routes, special passenger types, and document-check situations require a paper pass issued at the airport even after online check-in.
Step 4: Finish the Airport Check-In Process
A boarding pass does not always mean you can skip the airline’s airport facilities. What you do next depends on your bags, route, documents, and check-in status.
If You Have Checked Baggage
Go to the airline’s bag-drop area or check-in counter before the baggage deadline. Staff may weigh the bag, collect any charges, check your travel documents, and attach a routing tag. Keep the baggage receipt until you collect your luggage.
If You Have Carry-On Baggage Only
You may be able to go directly to security when you have a valid boarding pass and no outstanding document check. Confirm this in the airline app or check-in confirmation. International passengers may still need the airline to inspect a passport, visa, residence permit, or entry authorization.
Bring Acceptable Identification
Carry the identification required for your route. In the United States, adult passengers should review the current TSA list of acceptable identification. Since May 7, 2025, a state-issued license or identification card generally must be REAL ID compliant unless the traveler presents another accepted document, such as a passport.
Decide When to Arrive
Two hours before a domestic departure and three hours before an international departure are common planning baselines. However, your airline or airport may recommend more time because of document checks, security queues, large terminals, holidays, special assistance, or an earlier baggage deadline.
American Airlines, for example, recommends arriving at least two hours before a flight within the United States and three hours before travel outside the United States. Always follow the instructions for your specific airline, route, and airport.
Warning: Printing a boarding pass does not override the airline’s check-in, baggage-drop, security, or gate deadlines. Your seat may be released if you miss a required cutoff.
Step 5: Use Your Pass at the Gate

After security, check the airport screens and airline app for your current gate and departure status. The gate printed on your boarding pass can change after the pass is issued.
Reach the gate by the airline’s stated boarding time. Airlines usually board passengers by group, zone, cabin, status, seat location, or assistance need. Wait until your group is called unless an agent tells you to board earlier.
Present the paper or mobile boarding pass so the complete barcode can be scanned. The gate agent may also ask to see your passport or other identification, especially on an international flight.
Once on board, locate the seat listed on the pass and place your carry-on bag in the approved overhead bin or under the seat in front of you. Listen to the flight attendants’ safety briefing and follow crew instructions.
Troubleshooting Boarding-Pass Problems
Online Check-In Has Not Opened
Confirm the departure time in the airport’s local time zone. If the airline opens check-in 24 hours before departure, trying even a few minutes early may produce an error. Wait until the exact window opens and try again.
The Website Says the Booking Cannot Be Found
Check the confirmation code, passenger surname, and operating airline. A travel agency or partner airline may have supplied more than one booking reference. Use the reference associated with the airline operating the first flight.
You Checked In but Did Not Receive a Boarding Pass
The airline may need to inspect a passport, visa, entry document, pet record, infant booking, special-service request, or other information at the airport. Your check-in status may still be saved even when no printable pass is issued. Arrive early and take all travel documents to a kiosk or staffed counter.
The Print Button Does Not Work
- Allow pop-up windows for the airline’s website.
- Try the airline app or a different supported browser.
- Download the pass before printing instead of printing directly from the browser.
- Check that the correct printer is selected and has paper and ink.
- Use the airport kiosk or counter if the problem continues.
The Printed Pass Is Blank or Cut Off
Open the print preview and confirm that the entire page and barcode are visible. Try portrait orientation, the default scale, or the airline’s downloadable version. Do not use a pass with a missing or badly distorted barcode. Reprint it or obtain a new pass at the airport.
The Passenger Name Is Wrong
Contact the airline or booking service before traveling. Do not edit the PDF or printed pass yourself. The reservation record, Secure Flight data where applicable, and boarding pass must be corrected through an authorized airline or ticketing channel.
Your Phone Will Not Display the Pass
Restart the airline app, open the pass from the original email, or retrieve the trip from the airline website. If supported, save the pass in Apple Wallet or Google Wallet before leaving home. Keep a charger or power bank available and obtain a paper copy if the phone remains unreliable.
You Lost the Boarding Pass
Retrieve and print it again from the airline website or app when reprinting is allowed. You can also use a kiosk or ask an airline agent to issue a replacement. The replacement may show updated gate, seat, or boarding information.
Pro Tips for Printing Airline Tickets Without Stress
- Check the printer’s paper and ink before the check-in window opens.
- Print or save the separate boarding pass issued for every passenger and eligible flight segment.
- Keep paper passes flat and dry so the barcode remains readable.
- Store the e-ticket confirmation separately from the boarding pass.
- Save the operating airline’s app and sign in before travel day.
- Review the baggage-drop, security, and boarding deadlines instead of relying only on the departure time.
- Check the flight status again before leaving home and after passing security.
Pro Tip: Carry both a paper pass and a mobile version when the airline offers both. The paper copy protects you from a dead battery, while the app can display updated gate or seat information.
Frequently Asked Questions
What is the process for printing an airline ticket or boarding pass?
Retrieve your booking on the operating airline’s website or app when check-in opens. Enter the requested booking and passenger details, complete check-in, and select the option to print, download, email, or view the boarding pass. The e-ticket itself normally remains an electronic record.
Can I print my airline boarding pass at home?
Yes, when the airline and itinerary support home printing. Complete online check-in, open the printable pass, and use ordinary letter-size or A4 paper. Make sure the complete barcode, passenger name, flight, and date are clearly visible.
Can I print my boarding pass at the airport?
Usually. Many airlines provide self-service kiosks or staffed counters. You may need your booking reference, passport, government-issued ID, or ticket information. Kiosk availability and possible counter fees depend on the airline, airport, and fare.
What information do I need to print a boarding pass?
You normally need the booking reference or ticket number and the passenger surname. The airline may also request a loyalty-program number, passport details, date of birth, destination information, or other travel documents.
Can I show my boarding pass on a mobile device instead of printing it?
Yes, if the airline, airport, route, and passenger are eligible for a mobile pass. Save it in the airline app or a supported digital wallet and keep the phone charged. Obtain a paper pass when the airport or airline requires one.
Is an e-ticket the same as a boarding pass?
No. An e-ticket is the airline’s electronic record of the purchased journey. A boarding pass is issued during check-in and contains the barcode used for airport processing and boarding.
Why can I check in but not print my boarding pass?
The airline may need to verify your passport, visa, identity, destination documents, or special-service information. The route may also depart from an airport that does not support home or mobile passes. Take your documents to an airport kiosk or airline counter.
Does every person on the booking need a separate boarding pass?
Yes. Each traveler receives a passenger-specific boarding pass. Print or save every passenger’s pass rather than making duplicate copies of one person’s barcode.
Printing your boarding pass before leaving home can remove one source of travel-day stress. Complete check-in as soon as your airline allows, inspect the paper copy, and save a digital backup. Continue checking the airline app or airport screens because the gate, seat, or boarding time can change after the pass is printed.
A portable internet connection can also help you retrieve booking details and receive flight updates while traveling. See this portable Wi-Fi hotspot guide for international travel for more information.
Sources
- Transportation Security Administration: Acceptable Identification — current U.S. airport identification requirements.
- American Airlines: Check-In and Arrival — online check-in, arrival, baggage, and airport cutoff examples.
- Emirates: Online Check-In — a 48-hour check-in example, airport arrival guidance, and codeshare limitations.
- British Airways: Printing a Boarding Pass — home, kiosk, and airline-counter printing options.
- Delta Air Lines: How to Check In — printing, mobile passes, identification, and airport check-in methods.
- Apple Support: Use Your Boarding Pass in Apple Wallet — adding and presenting eligible mobile boarding passes.
