Last Updated on July 28, 2026 by Daniel Globe
You can get an American Airlines boarding pass through the American Airlines website, the mobile app, an airport kiosk, curbside check-in where available, or a ticket counter. Eligible online and app check-in opens 24 hours before departure. Check in early, confirm that your name and documents are correct, and save or print the newest version of your pass before going to the gate.
Quick Answer
Check in on aa.com or the American app starting 24 hours before departure. You can then download a mobile boarding pass, add it to a digital wallet, print it at home, or get a paper copy at an airport kiosk or ticket counter. Some trips require an in-person document or special-service check.
Key Takeaways
- Eligible American Airlines check-in opens 24 hours before domestic and international departures.
- The general online cutoff is 45 minutes before a U.S. flight and 90 minutes before an international flight, but American’s app FAQ uses a two-hour international limit.
- Mobile boarding passes work at most, but not all, airports.
- A kiosk or ticket counter can print a replacement pass if your phone, printer, or reservation changes.
- Check-in deadlines, recommended arrival times, gate-ready times, and the end of boarding are separate deadlines.
At a Glance
| Time Required | About 3–10 minutes online; allow more time for document checks or airport assistance |
| Difficulty | Easy for most eligible reservations |
| Tools Needed | Passenger last name, six-character confirmation code or AAdvantage number, and required travel documents |
| Cost | Checking in and obtaining a standard boarding pass are free; optional seats, bags, and curbside services may cost extra |
What Is American Airlines Web Check-In?

American Airlines web check-in lets eligible passengers confirm that they plan to travel, review their flight, choose or change an available seat, add eligible checked bags, and obtain a boarding pass before reaching the airport.
You can use American Airlines online check-in or the American app. Check-in generally opens 24 hours before departure. You can retrieve the reservation with the passenger’s last name and six-character confirmation code, or by signing in to an AAdvantage account.
Completing online check-in does not mean you can arrive at the gate at the last minute. You must still meet baggage, security, document, gate, and boarding deadlines.
Check-in opens the first step of your travel day, but you still need enough time to check bags, clear security, reach the gate, and board before the door closes.
What You Need Before Check-In
Have the following information ready before you begin:
- Passenger last name: Enter it as it appears on the reservation.
- Confirmation code: American’s record locator is normally a six-character code.
- AAdvantage number: You may use your account to retrieve the trip if it is attached to the reservation.
- Travel documents: International travelers should have a passport and any required visas or entry documents ready.
- Correct operating airline: Check whether the first flight is operated by American Airlines or by a partner.
- Contact information: Make sure American has a current email address and mobile number for flight updates.
The name in the reservation should match the traveler’s identification. This is especially important when using TSA PreCheck, because the name and date-of-birth information must match the traveler’s enrollment record. See the TSA PreCheck FAQ for identity-matching guidance.
Note: If your first flight is operated by a codeshare partner, that airline may control check-in and set its own deadlines. Check the “operated by” line on your reservation rather than relying only on the AA flight number.
How to Check In on American Airlines
- Open the website or app. Go to American Airlines check-in or open the American app.
- Find your reservation. Sign in or enter the passenger’s last name and six-character confirmation code.
- Review the passenger details. Confirm the name, flight, date, destination, and required travel-document information.
- Select or review a seat. Available standard or paid seat choices may appear during check-in.
- Add eligible checked bags. Review the charge before paying because online bag fees may be nonrefundable.
- Complete check-in. Follow the prompts until the reservation shows that check-in is complete.
- Get the boarding pass. Open it in the app, add it to a supported wallet, email it to your device, or print it.
Pro Tip: Open the mobile boarding pass in the American app before leaving home. American says a pass that has already been viewed can remain cached in the app for 48 hours, which may help when airport reception is weak.
When American Airlines Check-In Opens and Closes
American Airlines uses different deadlines for online check-in, airport check-in, checked bags, gate arrival, and boarding. The following times are general rules for American-operated flights:
| Deadline | General American Airlines Rule |
|---|---|
| Online/app check-in opens | 24 hours before departure for eligible domestic and international flights |
| Online/app cutoff for U.S. flights | Generally 45 minutes before departure |
| International online cutoff | The main check-in page lists 90 minutes, while the app FAQ lists a two-hour app limit; complete app check-in at least two hours early |
| Airport check-in or checked bags within the U.S. | Generally at least 45 minutes before departure |
| Airport check-in or checked bags outside the U.S. | Generally at least 60 minutes before departure; some airports require 75, 90, or 120 minutes |
| Recommended airport arrival | At least 2 hours before U.S. travel and 3 hours before travel outside the U.S. |
| Ready at the gate | American’s conditions of carriage advise at least 30 minutes before a domestic departure and 45 minutes before an international departure |
| Boarding ends | Generally 15 minutes before departure |
Review American’s current check-in and arrival requirements before every trip. Airport-specific deadlines can change, and flights operated by another airline follow that carrier’s rules.
Warning: Do not treat the last published cutoff as your target arrival time. American may reassign your seat if you miss the required check-in or gate deadline, and you cannot board after the aircraft door closes.
Choose Your Seat and Add Bags

During check-in, you can review your seat assignment and choose another available seat. Some seats are included with the fare, while Preferred, Main Cabin Extra, premium-cabin, or other upgraded seats may cost more.
You can also add eligible checked bags on aa.com or in the app. American currently allows eligible passengers to pay for up to three checked bags per person online. More bags, when permitted, must be handled at the airport.
Online bag payment is generally available until two hours before departure on American-marketed and American-operated itineraries, but route and reservation exceptions apply. Online payment may be unavailable when you are waitlisted, standing by, affected by an unconfirmed disruption, traveling on a military fare, or flying on certain international routes.
- Review the current baggage allowance before paying.
- Make sure your AAdvantage number is attached so eligible status or credit-card bag benefits can be recognized.
- Do not assume that paying online lowers the standard bag charge; its main benefit is saving time at the airport.
- Check the terms before paying because online bag fees may be nonrefundable.
Note: Adding a bag online does not finish the bag-check process. At the airport, print or obtain the bag tag, attach it correctly, and take the bag to the designated Bag Drop or counter before the cutoff.
Print or Download Your Boarding Pass
After successful check-in, American may offer a mobile pass, an emailed mobile link, a printable version, or a pass that can be added to a digital wallet. The available options depend on the airport, operating carrier, reservation, seat status, and document requirements.
Download a Mobile Boarding Pass
Use the American app to check in and open the boarding pass. You can also check in on aa.com and choose the mobile-email option when it is offered.
- Open the pass while you have a reliable internet connection.
- Confirm that the passenger name, flight number, date, and seat are correct.
- Make sure the full barcode is visible and unobstructed.
- Turn up the screen brightness before scanning it.
- Use the app’s “Add to Wallet” option when available for quicker access.
American states that mobile boarding passes are accepted at most airports, not all of them. Check the departure and connecting-airport details before relying only on a phone. If an airport does not accept mobile passes, print one before leaving or use a self-service kiosk.
Print the Boarding Pass at Home
If a printable pass is available, open the print option after check-in and use plain white paper. Review the page before leaving home.
| Check | What to Confirm |
|---|---|
| Barcode | It is complete, sharp, and not cut off by the page margin. |
| Passenger | The name matches the reservation and identification. |
| Flight | The flight number, airport, and travel date are correct. |
| Version | It was issued after the latest flight, seat, or security-information change. |
Save It for Airport Use
Keep the pass where you can reach it without searching through email at the checkpoint or gate. A digital wallet is useful because it can keep the pass separate from other files and may display updated flight information.
- Charge your phone before leaving for the airport.
- Carry a charging cable or permitted battery pack.
- Keep the newest pass after a flight or seat change.
- Use a paper copy as a backup when you are worried about battery life or airport connectivity.
A saved image can be a backup, but the American app or wallet is usually better because a static image may not show a changed gate, seat, or boarding time.
Get a Boarding Pass at the Airport
If you cannot obtain a usable pass online, use an American Airlines self-service kiosk or visit the ticket counter. Curbside check-in may also be available for eligible domestic reservations at participating airports.
At a kiosk, American says you can retrieve a trip by:
- Scanning an existing paper or mobile boarding pass
- Entering the six-character confirmation code
- Entering the passenger’s AAdvantage number
Once the reservation appears, an eligible traveler may be able to print a boarding pass, change or buy a seat, print bag tags, and prepare checked bags for Bag Drop. See American’s official kiosk instructions for current features.
| Airport Option | Best Used For |
|---|---|
| Self-service kiosk | Routine check-in, pass reprinting, seat changes, and eligible bag tags |
| Ticket counter | Document checks, special cases, reservation problems, and services that require an agent |
| Curbside check-in | Eligible domestic passengers checking bags at participating airports; service and bag fees may apply |
American recommends arriving at least two hours before travel within the United States and three hours before travel outside the United States. Arrive earlier during busy travel periods or when checking bags, traveling with children, requesting assistance, or completing an international document check.
American Airlines Check-In Rules for Special Cases

Some reservations cannot complete every check-in step in the app or online. Others may complete check-in but still require an agent to verify documents or issue the final boarding pass.
Partner-Operated Flights
If the first flight is not operated by American Airlines, the app may not complete check-in. Follow the operating airline’s check-in instructions and deadlines.
Pets, Firearms, and Unaccompanied Minors
American’s app FAQ says app check-in may be unavailable when traveling with a pet, a weapon or firearm, or as an unaccompanied minor. These reservations may require a ticket-counter visit.
Children ages 5–14 traveling alone must use American’s unaccompanied-minor service. They cannot check in online or at a kiosk. American instructs the accompanying adult to arrive at least two hours before departure and speak with a ticket-counter agent.
Warning: Do not send an unaccompanied child directly to a kiosk or security checkpoint. The adult must complete the required forms and identification process with an American Airlines agent.
Infants and Missing Seat Assignments
The app may redirect you to aa.com when the reservation includes an infant under age 2 or does not yet have a seat assignment. Follow the website prompts or see an agent if the pass is still unavailable.
Military Travel
A military fare does not automatically mean that flight check-in must always occur at the counter. However, American says passengers traveling on a military fare cannot pay for bags online. Travelers may also need to show a military ID and, when applicable, official orders at the counter to receive baggage benefits.
Medical Devices and Special Assistance
A wheelchair request or other assistance request does not automatically prevent online check-in. You can request many assistance services while booking, managing the trip, or using the app.
Certain medical devices require advance approval. Travelers using a portable oxygen concentrator should contact American in advance and follow the instructions attached to the reservation. American generally requires at least 48 hours’ notice for a portable oxygen concentrator and related medical paperwork.
International Document Verification
American may require an airport agent to inspect a passport, visa, health form, or other entry document before releasing the final boarding pass. Arrive early when the app says that document verification is required.
Why Your Boarding Pass Might Not Work
A failed or missing pass does not always mean that the ticket is invalid. It may mean that the reservation needs another step.
| Possible Problem | What to Do |
|---|---|
| Check-in has not opened | Try again within 24 hours of departure. |
| Incorrect reservation details | Re-enter the passenger surname and confirmation code exactly as booked. |
| Partner operates the first flight | Check in with the operating airline. |
| No seat assignment | Use aa.com or see a kiosk, counter, or gate agent as directed. |
| Documents need verification | Bring the required passport or documents to the ticket counter. |
| Flight or seat changed | Refresh the reservation and obtain a newly issued pass. |
| Airport does not accept mobile passes | Print the pass or obtain one from a kiosk. |
| Barcode will not scan | Clean the screen, increase brightness, show the full barcode, or print a replacement. |
| TSA PreCheck is missing | Confirm the KTN and name match, then obtain a new pass after the reservation is updated. |
Fix Common American Airlines Check-In Problems
- Check the clock. Confirm that check-in has opened and that you have not passed the applicable cutoff.
- Confirm the operating airline. Look for the “operated by” statement on the itinerary.
- Re-enter the reservation information. Avoid nicknames, extra spaces, or a different traveler’s confirmation code.
- Refresh the trip. Sign out, close the app, reopen it, and retrieve the reservation again.
- Try another official channel. Move from the app to aa.com or from the website to the app.
- Review alerts and flight status. A schedule change, cancellation, or unconfirmed rebooking may prevent a pass from being issued.
- Look for an instruction message. The reservation may direct you to verify documents, obtain a seat, or see an agent.
- Use an airport kiosk. A kiosk can often print a pass when the online version is unavailable.
- Go to the ticket counter. Use the counter for special services, document review, or reservation errors that a kiosk cannot resolve.
For reservation or check-in help, use American’s reservations and ticket-change contact page. Do not rely on an unofficial phone number displayed in a search result or advertisement.
Tips for a Smooth American Airlines Check-In
- Set a reminder for 24 hours before departure.
- Check in early rather than waiting for the closing cutoff.
- Confirm the passenger name, flight date, airport, and operating airline.
- Review passport and entry requirements before an international trip.
- Save the boarding pass in the app or a supported digital wallet.
- Print a backup when mobile boarding passes are unavailable or battery life is a concern.
- Refresh the pass after any seat, flight, KTN, or reservation change.
- Check flight status again before leaving home and after reaching the airport.
- Arrive earlier when checking bags or traveling with a pet, child, firearm, medical device, or special documentation.
- Be at the gate well before the boarding time shown on the pass.
Pro Tip: Keep only the newest boarding pass after a schedule or seat change. An older pass may still open on your phone but contain an outdated barcode or seat assignment.
Frequently Asked Questions
How do I get my boarding pass for American Airlines?
Check in through aa.com or the American app starting 24 hours before departure. After completing the prompts, open a mobile pass, add it to a digital wallet, print it, or obtain a paper copy from an airport kiosk or ticket counter.
What is American Airlines’ 45-minute rule?
For most flights within the United States, you must complete check-in and check any bags at least 45 minutes before scheduled departure. Certain airports and itineraries have earlier deadlines.
When can I check in for an international American Airlines flight?
Eligible online check-in opens 24 hours before departure. American’s main check-in page lists a 90-minute international online cutoff, while its app FAQ uses a two-hour app limit. Complete app check-in at least two hours before departure and arrive at the airport about three hours early.
Can I use an American Airlines boarding pass on my phone?
Yes, at most airports. Open the pass in the American app, use the mobile-email link, or add it to a supported digital wallet. Check the airport details because some departure or connecting airports require a paper pass.
Can I print another boarding pass after checking in?
Yes. Retrieve the reservation again and print the current pass, or use an American Airlines kiosk or ticket counter. Reprint it after a flight, seat, or security-information change so you use the newest barcode.
Why am I checked in but do not have a boarding pass?
The reservation may require a seat assignment, document inspection, additional security processing, partner-airline check-in, or special-service review. Follow the message in the app and allow enough time to visit a kiosk or ticket counter.
What happens if my phone dies before boarding?
Charge the phone if possible or obtain a paper boarding pass from an American Airlines kiosk or ticket counter. Carrying a printed backup can help when battery life or airport connectivity is unreliable.
Conclusion
Getting an American Airlines boarding pass is usually a quick process once check-in opens 24 hours before departure. Use the app or website, verify the trip details, and save the newest pass to your phone, wallet, or printer. Check the operating airline and airport rules, arrive well before the applicable cutoff, and use a kiosk or ticket counter whenever the reservation requires another step.
Sources
- American Airlines — Check-in and arrival — online, airport, baggage, arrival, and airport-specific cutoff times
- American Airlines — Conditions of carriage — check-in, gate-ready, seat-reassignment, and boarding requirements
- American Airlines — Mobile boarding pass — mobile-pass setup, barcode use, wallet storage, and airport availability
- American Airlines — Website, mobile and app FAQs — app eligibility and reasons app check-in may be unavailable
- American Airlines — Kiosk — kiosk retrieval, printing, seat, and bag-tag features
- American Airlines — Unaccompanied minors — age rules, counter check-in, documents, and arrival guidance
