Last Updated on July 28, 2026 by Daniel Globe
Your Fiji Airways ticket number is the document number for an issued airline ticket—not the same thing as your booking reference or flight number. Knowing which code to use can save time at check-in, during a change, or when requesting a refund. The key is to check who issued the ticket and use the right identifier for the task.
Quick Answer
A Fiji Airways-issued e-ticket has a 13-digit ticket number that normally begins with the airline’s numeric code, 260, followed by 10 digits. Find it on the e-ticket receipt or confirmation email. Use the six-character booking reference for Manage Your Booking; online check-in can accept either identifier with your last name.
Key Takeaways
- A standard airline e-ticket number contains 13 digits; a Fiji Airways-issued ticket normally starts with 260.
- Your Fiji Airways booking reference is a separate six-character alphanumeric code.
- Use the booking reference and last name to open Manage Your Booking; online check-in also offers an e-ticket-number option.
- A codeshare itinerary may have a ticket number beginning with another airline’s prefix if that airline issued the ticket.
- Keep the complete ticket number private and contact the original seller if it is missing, incorrect, or not yet issued.
At a Glance
| Time Required | About 2–5 minutes |
| Difficulty | Easy |
| Tools Needed | E-ticket receipt, confirmation email, Fiji Airways app, or booking reference |
| Cost | Free to locate; fare or service charges may apply to changes |
What Is a Fiji Airways Ticket Number?
A Fiji Airways ticket number is the unique document number assigned after a ticket is issued. Airline e-ticket numbers contain 13 digits. The first three identify the ticketing airline, while the remaining 10 identify the individual ticket.
IATA lists Fiji Airways’ airline accounting code as 260. Therefore, a ticket issued on Fiji Airways ticket stock normally follows this pattern:
260-1234567890 — 260 identifies Fiji Airways, followed by the ticket’s 10-digit document number.
The hyphen is only a display separator, so the full number still contains 13 digits. Each ticketed passenger normally receives a separate ticket number, even when everyone is on the same booking.
Note: A flight operated by Fiji Airways does not always have a 260 ticket number. On codeshare or partner bookings, the ticket may begin with the numeric prefix of the airline that issued the ticket.
Where to Find Your Fiji Airways Ticket Number
The e-ticket receipt is the most reliable place to find the number. Look for a label such as Ticket Number, E-Ticket Number, ETKT, or Document Number. The number may appear as 260 followed by 10 digits, with or without a hyphen or spaces.
E-Ticket Receipt Details
Open the PDF, webpage, or email section labeled “E-Ticket Receipt.” Then:
- Find the passenger’s name.
- Look near the fare, payment, or itinerary details.
- Identify the 13-digit number labeled “Ticket Number,” “ETKT,” or “Document Number.”
- Check that the passenger name and itinerary match the ticket you need.
A booking can contain more than one passenger and therefore more than one ticket number. Copy the number linked to the correct traveler rather than assuming one number covers the whole reservation.
Booking Email Location
Search your inbox for “Fiji Airways,” your route, or terms such as “e-ticket,” “itinerary receipt,” and “booking confirmation.” The first confirmation may show only a booking reference if payment or ticketing was still being processed. A later e-ticket receipt should show the document number after issuance.
If a travel agency or online travel site made the booking, check emails from that seller as well as Fiji Airways. The agency may use its own order number in addition to the airline booking reference and ticket number.
Airline App Access
The official Fiji Airways app lets you manage trips, check in, and view flight information. Open My Trips and review the trip details or linked documents. App screens can vary by booking type and version, so use the e-ticket receipt when the full ticket number is not shown.
Pro Tip: Save the e-ticket receipt offline before travel. Keep a private screenshot or PDF, but avoid posting the complete ticket number or booking reference publicly.
Ticket Number vs Booking Reference
The ticket number proves that a ticket document was issued. The booking reference retrieves the reservation record. They are connected, but they are not interchangeable on every Fiji Airways tool.
Ticket Number Basics
A ticket number has 13 digits and is tied to one passenger’s issued ticket. It is useful for ticket servicing, refunds, reissues, and online check-in. It can remain connected to several flight segments, called coupons, within one itinerary.
- Use it when a check-in page offers an e-ticket-number option.
- Provide it when Fiji Airways or the original seller asks which ticket needs service.
- Use the exact number attached to the correct passenger.
- Expect a new document number if the ticket is reissued after some changes.
Booking Reference Explained
Fiji Airways’ booking reference is a six-character alphanumeric code. It is often called a record locator and is used to retrieve the reservation. The broader Passenger Name Record, or PNR, contains the itinerary and passenger-service information; the booking reference is the short code used to access that record.
| Identifier | Typical Format | Main Use |
|---|---|---|
| Ticket number | 13 digits; Fiji-issued tickets normally start 260 | Ticket servicing, check-in, refund or reissue identification |
| Booking reference | Six letters and/or numbers | Open and manage the reservation |
| E-ticket receipt | Digital document | Shows ticket, passenger, fare, and itinerary details |
| Flight number | FJ plus digits | Identifies a scheduled flight service |
| Boarding pass | Airport travel document | Shows boarding, seat, gate, and flight details |
Key Differences Between Them
- Ticket number: identifies an issued ticket for one passenger.
- Booking reference: retrieves the reservation shared by the travelers on that booking.
- Ticket number: can change when a ticket is reissued.
- Booking reference: often stays the same while eligible itinerary details are changed.
For Fiji Airways’ Manage Your Booking page, use the booking reference and passenger’s last name.
Ticket Number vs E-Ticket, PNR, and Flight Number
These travel terms describe different parts of the same trip:
- Ticket number: the 13-digit document number for an issued ticket.
- E-ticket: the electronic ticket record itself; the receipt is the traveler-facing copy of that record.
- PNR: the reservation record containing itinerary and service information.
- Booking reference: the six-character locator used to retrieve the Fiji Airways reservation.
- Flight number: the airline designator and route number, such as FJ followed by digits. IATA confirms that Fiji Airways uses the designator FJ.
One booking can have one booking reference, several passengers, several ticket numbers, and several flight numbers. That is why support staff may ask for both the booking reference and the ticket number.
What Fiji Airways Boarding Pass Details Mean
A boarding pass is created for a specific flight segment after check-in. It commonly shows the passenger name, departure and arrival airports, flight number, travel date, boarding time, gate, seat, boarding group or zone, and a barcode.
- Flight number: identifies the scheduled service you are boarding.
- Seat: shows your assigned seat, if one has been assigned.
- Gate and boarding time: guide you to boarding, but airport screens and airline alerts should be checked for updates.
- Booking or sequence details: may appear for airline processing, but they are not substitutes for the 13-digit ticket number.
- Booking class: may appear as a one-letter inventory code; it should not be read as a complete explanation of your fare rules or cabin benefits.
The full e-ticket number is not guaranteed to appear on every boarding-pass layout. If you need it for a refund or ticket change, return to the e-ticket receipt. On some U.S.-related boarding passes, “SSSS” indicates enhanced security screening, so allow extra time and follow the screening officers’ instructions.
Use Your Ticket Number to Manage Booking Changes
The ticket number helps Fiji Airways or the original seller identify the exact issued document, but it is not the normal login credential for Fiji Airways’ Manage Your Booking page. To retrieve an eligible booking online, enter the six-character booking reference and the passenger’s last name.
The official page lets travelers view an itinerary and check whether the reservation is eligible for online changes. Eligibility depends on the booking, fare rules, route, operating carriers, and how the ticket was purchased. A change may require a fare difference, fee, or ticket reissue.
For online check-in, Fiji Airways offers an e-ticket-number or booking-reference option with the passenger’s last name. Online or mobile check-in is generally available from 48 hours until 4 hours before departure, subject to itinerary eligibility.
Warning: Do not type over or “correct” a ticket number yourself. If a ticket was issued with a problem, the airline or original seller must verify, revalidate, exchange, or reissue the document. A reissued ticket may receive a different number.
If you booked through a travel agent or third-party site, contact that seller for changes or refunds unless Fiji Airways directs you otherwise. Fiji Airways’ refund guidance states that third-party bookings should be handled by the original seller, while directly purchased tickets can use the airline’s refund-request process.
Fix Missing or Incorrect Ticket Numbers Before Travel
A missing ticket number does not always mean the reservation has failed. You may have a booking reference before the ticket is issued, especially when payment is pending, an agency is processing the booking, or the itinerary needs manual review. Confirm that you received an actual e-ticket receipt rather than only a reservation confirmation.
- Check the receipt: Search for Ticket Number, ETKT, or Document Number.
- Match the traveler: Confirm the number belongs to the correct passenger.
- Check the issuer: A partner-issued ticket may not begin with 260.
- Review payment: Confirm that the charge was completed and the seller did not send a pending-ticketing notice.
- Contact the seller: Use Fiji Airways for direct bookings or the travel agent/website that issued a third-party ticket.
- Keep records: Save the booking reference, receipt, payment confirmation, and any reissue email.
When contacting Fiji Airways Reservations, provide the passenger name, travel date, route, booking reference, and any ticket number you received. Never send full card details by ordinary email or post the complete ticket number on social media.
Pro Tip: Check the ticket receipt soon after purchase and again after any itinerary change. This gives you time to resolve an unissued or reissued ticket before the airport check-in window.
Frequently Asked Questions
What is the format of a Fiji Airways ticket number?
A Fiji Airways-issued ticket normally has 13 digits and begins with the airline’s IATA numeric code, 260, followed by 10 digits. It may be displayed as 260-1234567890 or without the hyphen.
What is a 13-digit airline ticket number?
It is the document number for an issued airline ticket. The first three digits identify the ticketing airline, and the remaining digits identify the individual ticket document.
What is the flight code for Fiji Airways?
Fiji Airways’ IATA airline designator is FJ. A flight number combines FJ with digits, while a Fiji Airways-issued ticket number normally begins with the numeric ticketing code 260.
How do I find my 13-digit ticket number?
Open the e-ticket receipt or confirmation email and look for “Ticket Number,” “E-Ticket Number,” “ETKT,” or “Document Number.” If an agency made the booking, check the agency’s receipt or contact the original seller.
Can I manage a Fiji Airways booking with the ticket number?
Fiji Airways’ Manage Your Booking page normally asks for the six-character booking reference and passenger’s last name. The online check-in tool can accept either the e-ticket number or booking reference with the last name.
Why does my ticket number not start with 260?
The itinerary may have been issued by a partner airline on that airline’s ticket stock. This is common on codeshare or interline bookings. Check the issuing airline shown on the e-ticket receipt before assuming the number is wrong.
Do all passengers on one booking share a ticket number?
No. Travelers on the same reservation can share a booking reference, but each ticketed passenger normally has a separate 13-digit ticket number.
What should I do if I paid but received no ticket number?
Check for a later e-ticket email and confirm whether the payment is complete. If the number is still missing, contact Fiji Airways for a direct booking or the travel agency or website that sold the ticket. Provide the booking reference and payment confirmation.
Conclusion
A Fiji Airways-issued ticket number normally has 13 digits and starts with 260, while the booking reference is a separate six-character code. Use the booking reference for Manage Your Booking and either accepted identifier for online check-in. Keep the e-ticket receipt private, verify the issuing airline on partner bookings, and contact the original seller promptly when a ticket is missing or needs to be reissued.
Sources
- IATA — Fiji Airways airline profile — confirms the FJ designator and 260 airline code.
- Travelport Ticketing Guide — explains the 13-digit airline ticket-number structure.
- Fiji Airways — Manage Your Booking — confirms use of the booking reference and last name.
- Fiji Airways — Check-in Information — covers online check-in timing and access.
- Fiji Airways — Bookings, Changes, Disruptions & Refunds — covers online-change eligibility and refund handling.
- Fiji Airways — Contact Us — provides official reservations and refund-request channels.
