If you’re looking to talk to a real person at Hotels.com, there are a few ways to do so. One way is to call their customer service number at 1 (866) 223-2092. Another way is to fill out a contact form on their website.
When you attempt to contact Hotels.com, you will be greeted by an automated message. To speak with a customer service representative, you will need to say “agent” or “representative.” The automated message will then ask you to state your issue.
Once you state your issue, you will be connected to the next available customer service representative.
How Do I Complain About a Hotel on Hotels Com?
If you’re unhappy with your hotel room or service, you can submit a complaint on hotels.com. To do so, go to the hotel page on hotels.com, scroll down to the ” Customer Service” section, and click on the “Submit a Complaint” link. You’ll then be prompted to log in to your hotels.com account.
Once you’re logged in, you’ll be taken to a form where you can select the reason for your complaint from a list of options. You’ll also be able to enter additional details about your complaint and attach any supporting documents.
Once you’ve submitted your complaint, hotels.com will investigate and follow up with you directly.
Can You Get a Refund Through Hotel Com?
If you need to cancel or change your hotel reservation, you can do so through the Hotel.com website. If you cancel more than 24 hours before your arrival date, you will receive a full refund. If you cancel within 24 hours of your arrival date, you will receive a refund for the cost of the first night’s stay.
Hotels.com Travel Review
Conclusion
Finally, you also can reach out to them on social media sites like Twitter or Facebook. And additionally, you can email them at customer.service@hotels.com.
